Arrive 2801

The complex suffers from a lack of general support for the management staff from the corporate overlords that collect our rent. The staff wants to solve problems, and tenants bug them nonstop with their problems... but corporate ties their hands. Trinity is a terrible company. They have a serious cigarette smoking problem in units here, which was eventually solved by maintenance essentially blocking all holes in my unit with foam insulation... and it still comes through the bathroom vents. In addition, there are bad roach and mice issues in the lower units. People do not clean up after their pets, and there is a lack of security to enforce rules. I hate being surveilled, but if cameras and an actual security guard walking the premises is going to help, then hire them! In addition, the community has you pay utlities all at once every month and its a split between the whole building. Per VA law they are supposed to let me see those bills and the formula they use to calculate these things, I have asked for two months and always get the same answer... they have to run it up the ladder and then will get back to me. It has been two months and nothing. I am sure they are ripping us all off becuase 300 bucks a month in a complex like this for every unit seems to be a bit much.