3003 Van Ness

I’m writing this review at 4:00 AM because I can’t sleep—my apartment is infested with rats. I’ve lived in this building for a short time, and it has already become a nightmare. Eight days ago, I reported a rodent infestation. Since then, I’ve caught multiple rats, sealed holes myself, and spent over $1,700 on food delivery, wasted groceries, and traps—because my pregnant wife is terrified and unable to enter the kitchen. She has a phobia of mice and can’t safely move around the apartment. Despite repeatedly contacting management, sending videos, and visiting the front desk, nothing has been fixed. Their “pest control team” came multiple times but failed to resolve the issue. One technician claimed a vent was sealed—yet just this morning, a mouse came through that same spot. This is not a minor issue. This is a health and safety crisis. We are scared in our own home. No one from management has taken accountability. They are leaving us in dangerous, unlivable conditions. I would never recommend this building to anyone—especially families or pregnant women. I strongly urge anyone considering moving here to think twice. This is not the level of care, cleanliness, or professionalism that any tenant should experience.

I was rushed to pay and sign my lease and my apartment maintenance was not ready and I have been here for a month and maintenance still not completed I have a huge water stain in my bathroom ceiling that is very disturbing to look at then thru out the building the paint chipping and the elevators seem to never work with all the money they charge it would be nice to come home to what could be a beautiful place to live. However the apartment is huge. This building just need a lot of love or new management that will get the much needed repairs done.