Commons at Briargate

Management can and will lie to you. We didn't have huge issues with them until it started getting towards the end of our lease. We had roaches, and I made sure they were informed of this, and when they did have pest control, come out, we were still seeing them weeks later and I told them again. They told me they were going to have a full service done, which meant I.Needed to get the animals out of the apartment and had to take a day off work to make this happen. Turns out they never did the full service, and they just did the exact same thing they did before, and we proceeded to still see roaches till the day we left. Not only that, but we were informed when we paid out our lease that they would put the apartment up for rent as soon as we handed them the keys and if they got the apartment rented out before our end date We would be refunded that amount of rent. Turns out that was a lie, because looking at their website, The apartment isn't listed until over a week after our original end date. I wouldn't have been upset, had it?Not just been rented during that time, but had been available. The fact that they blatantly lied to me is what irritates me the most. Parking is absolutely garbage, They don't do anything other than send out a little email. Every time somebody parks in your covered spot. Despite the fact there's absolutely no parking outside of that, So that leaves you shit out of luck. Honestly, my biggest problem is just with a few of the people at the front, but overall issues are not taken care of. I do not recommend this place to anyone. The apartments are nice, but the layouts are not accurate online And they won't tell you if you end up with a fireplace, even though you didn't want one. And when you make a comment that you didn't want one, they try to make it sound like it was an amenity, even though it's an inconvenience. This place just does not take communication seriously.At all.