The Oaks Apartments

I had a really horrible experience while trying to rent here. They changed the agreed upon move in date without my knowledge or consent. I had to find other living accomodations. The apartment was not ready when I arrived. Even though there was phone and emails and a deposit was placed, No one was expecting me or had a single clue about what was going on. One person was incredibly rude, the other one tried to help, neither one had any knowledge and choose to argue with me instead of listening. I was forced to pay an additional deposit in order to move in. At this point I was stuck and had to take the unit because I had let go of my other accomodation. I have been dealing with crickets coming into the apartment even though i live on the second floor. The toilet and the sink were clogged and required multiple maintenance calls to get it working properly. When I mopped the floors for the first time, i had to change the water 3 times because it was so filthy. I'm locked into a lease for now. The appartment is cut once fixed up. but the things I was put through to move here was not right. If they are going to treat people they was they did me, they need to raise their customer service standards and the overall presentation and maintenance of the property.