What's New at Apartment List: Q3 2026 Product Updates
This quarter's updates make it easier for property teams to get started with Apartment List and more useful for renters to engage with their communities. AppFolio customers have a new path to activate our pay-per-lease solution. A-List Nurture gives teams more control over how the AI represents each property. And updates across Kaleno and Sunny help renters understand fit, costs, and value as they search.
For our partners, the direction is clear: fewer steps to put Apartment List to work, more control over the information renters receive, and better context when a renter is ready to connect. Here's what changed in Q3.
Q3 2026 Updates at a Glance
- AppFolio Stack™ Marketplace: AppFolio customers can now discover and activate Apartment List's pay-per-lease solution directly in the marketplace.
- ResMan Fee Transparency: Fee data will flow from ResMan into Apartment List's Fee Transparency program when the integration rolls out in the coming weeks.
- A-List Nurture: Personalized Agent gives property teams control over how the AI communicates and what it knows about their communities. Performance reports can now be exported to CSV.
- Kaleno: New tools help renters write more useful first messages, search by commute, and assess how a listing matches their preferences.
- Sunny: Cash Back now applies to every listing, with gift card redemption, Stacked Deals, and city market pages also added this quarter.
Fee transparency also expanded to both Kaleno and Sunny, giving renters more cost information beyond base rent where fee data is provided.
If you missed it, the Q2 2026 recap covered the Kaleno and Sunny launch, Scheduled Send Reporting, and Fee Transparency across Apartment List listings.
A-List Platform: Apartment List Is Now Live in the AppFolio Stack™ Marketplace
Activate Apartment List's Pay-Per-Lease Solution Inside AppFolio Stack
AppFolio customers can now discover, enroll in, and onboard onto Apartment List's pay-per-lease solution directly inside the AppFolio Stack Marketplace. No separate onboarding, no new system. If you're already working with Apartment List through AppFolio, nothing changes. Your current setup, billing, and integration stay exactly as they are.
It's the next expansion of our ongoing AppFolio relationship, giving property teams another way to reach qualified renters and support occupancy goals with a performance-based, pay-per-lease model. For AppFolio customers, that means a simpler way to put the pay-per-lease model to work.
Learn how to activate Apartment List in AppFolio Stack™ →
Also New on the Apartment List Platform
- ResMan Fee Transparency (Live in the Coming Weeks): We've had fee transparency for a while, and we continue to make it available to more of our partners. ResMan-powered properties will soon be able to join Apartment List's Fee Transparency program. Fee data flows straight from your ResMan feed, with no work on your end and no manual setup required.
- Login Updates: Locked out of the A-List Portal? You no longer have to hunt for an email address or ping your A-List rep to get back in. Support is now built into the login screen itself. And before you even sign in, you'll see what's coming: webinars, product sessions, and company events, all announced right where you start your day.
A-List Nurture: Your AI Shouldn't Sound Like Everyone Else's
A-List Nurture is Apartment List's 24/7 AI leasing agent. This quarter's update puts how it talks and what it knows in your hands.
Personalized Agent: Two Settings, Configured by You
A-List Nurture can now sound like your team and know your community, configured by you. With the new Personalized Agent feature, two settings in the A-List Portal make it possible:
- Communication Style sets how A-List Nurture talks, so your downtown lease-up and your garden-style property across town don't sound the same.
- What the AI Should Know sets what A-List Nurture knows, so a pool closure or policy exception shows up in renter conversations the moment it's validated.
Watch the Personalized Agent demo →
Learn how to set up Personalized Agent →
Also New in A-List Nurture
- Export A-List Nurture Performance Reports: In the A-List Portal, head to Reporting → A-List Nurture and click Export data to pull any of the five sections (A-List Nurture Summary, After hours, Lead nurture activity, Message activity, and Communities) into a single CSV that matches the filters already on your screen. Values export as raw numbers, not formatted text, so you can drop them straight into your own owner reports, board decks, and performance reviews.
Renter Experience: Clearer Fit and Value Across Kaleno and Sunny
Kaleno and Sunny launched last quarter as two new ways for renters to find your communities (the launch announcement has the full story). Kaleno is an AI agent that runs the apartment search on the renter's behalf. Sunny is built around value for renters. Your communities are already live on both, alongside the core Apartment List marketplace, and both picked up new features this quarter. Kaleno's updates help renters assess fit and communicate what they need; Sunny's make the value of a listing easier to see.
Kaleno's AI Agent Now Reaches Out to Your Properties for the Renter
When a Kaleno renter is ready to contact your property, they no longer send a generic "is this still available?" Instead, they send a message that already lays out what they need to know: commute constraints, must-haves, questions about specific fees or amenities. Kaleno helps the renter compose it based on what they've told the platform about their search, and the renter can edit it before it sends, so the message is theirs, just clearer than what a renter would typically write from scratch.
The result for your leasing team: fewer back-and-forth cycles to qualify the lead, clearer intent from the first message, and faster time to a tour. First contacts arrive ready to answer.
My Places: Where Renters Need to Be Now Shapes What They See
Renters can now add up to three points of interest, each with a transport mode and max commute time. Search results, map radii, and recommendations reflect real daily geography, so the contacts you receive have pre-qualified themselves on commute fit. It's especially useful for suburban and edge-of-metro properties that get lost in radius-based search but win on commute.
Personalized AI Property Summary on Every Listing
Every Kaleno listing page now shows renters a personalized read on fit: a quick overview, a "How it matches" breakdown against their stated preferences, and a "Things to check" list of open questions before they reach out. Renters get a faster, clearer way to tell if a property is worth pursuing, which means the renters who do contact you have already done their homework. It also raises the bar on listing data: complete, accurate amenities, fees, and availability directly shape how well a property surfaces in that match.
Every Listing on Sunny Now Earns Renters Cash Back
Sunny is the only rental platform where renters earn Cash Back on every listing. Coverage across our inventory expanded, so a renter browsing Sunny no longer has to hunt for the properties that qualify. Cash Back amounts vary by listing, but the promise is universal: choose a Sunny property, get paid.
Renters now have more ways to get paid, too. Alongside Venmo, Sunny added gift card redemption this quarter, giving renters access to over 3,000 retailers and brands. Same Cash Back, more options for how they spend it.
Also New on Sunny
- Stacked Deals: When a Sunny listing carries multiple offers (like Cash Back + a price drop + a rent special), renters now see them combined into one stacked offer instead of three disconnected badges. Properties that layer offers stand out visibly, a clear nudge for partners looking to compete on incentive design.
- Sunny City Market Pages: New landing pages for every city at sunny.com/[state]/[city] combine live market data, 24-month rent history, and AI-authored editorial with Sunny inventory built in. Engineered for organic search and AI Overview citations, so partners in these markets earn compounding exposure without paying for it.
Fee Transparency on Kaleno and Sunny: Across both platforms, renters also have more visibility into costs beyond base rent. Wherever that fee data is provided, renters see a full cost breakdown. On Kaleno, the Pricing and Availability section of each listing has been redesigned around a Fee Transparency Calculator. Either way, renters get the total picture upfront instead of surprises at application. Learn more about Fee Transparency →
Put This Quarter's Updates to Work
The most useful next step depends on where your team is today. If you already work with Apartment List, explore Personalized Agent and the new reporting exports in the A-List Portal, or ask your account team how these updates apply to your communities. ResMan Fee Transparency is rolling out in the coming weeks.
If you're new to Apartment List and use AppFolio, you can now activate our pay-per-lease solution directly through AppFolio Stack. If you're looking for another way to reach renters and turn interest into leases, let's talk about what the platform could do for your portfolio.
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